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UGI CAP

UTILITY ASSISTANCE PROGRAMS

The Salvation Army partners with UGI to provide this useful program to its customers.

For an overview of the program, please watch this video:  
Watch in ENGLISH
Watch in SPANISH

UGI's Customer Assistance Program (CAP) offers qualified, low income customers a more manageable monthly energy bill.  UGI provides CAP participants with a personalized, monthly payment amount based on gross income, household size and energy usage at the property. In most case this program makes UGI bills more affordable. Over time, following consistent program payments, participants' past debt to UGI can be forgiven.  Eligibility Criteria:

  • Customer must have an active residential account
  • The property must be the customer's only residence
  • The customer must have a minimum arrearages $100 or more
  • UGI must be the gas supplier as well as the provider of the service
  • Gross Annual Income must be at or below 150% of the Federal Poverty Level:
  • 2018 Federal Poverty Guidelines - 150%

Household Size

 Annual 

  Monthly  

  Weekly  

1

  $18,735  

$1,561

$360

2

$25,365

$2,114

$488

3

$31,995

$2,666

$615

4

$38,625

$3,219

$743

5

$45,255

$3,771

$870

6

$51,885

$4,324

$998

7

$58,515

$4,876

$1,125

8

$65,145

$5,429

$1,253

For each additional

person add:

$6,630

$553

$127

 

 

UGI’s Operation Share provides energy assistance grants to qualified customers who experience difficulty paying their heating bills. This community-based program is funded by voluntary donations from UGI employees, UGI customers and concerned citizens.  In addition, UGI provides a corporate donation to help fund the program.

Eligibility Criteria: 

  • The customer must have an active UGI account
  • This grant may be received one time per twelve (12) month period if available
  • The customer’s gross income must be at or below 200% of Federal Poverty Level

Household Size

 Annual 

  Monthly  

  Weekly  

1

$24,980

$2,082

$480

2

$33,820

$2,818

$650

3

$42,660

$3,555

$820

4

$51,500

$4,292

$990

5

$60,340

$5,028

$1,160

6

$69,180

$5,765

$1,330

7

$78,020

$6,502

$1,500

8

$86,860

$7,238

$1,670

For each additional

person add:

$8,840

$737

$170

 

 

The Suez Cares Program helps Suez Water customers who need temporary financial assistance to maintain their water service. Application process is available online at www.uwcares.org ; to use the online application process you must have access to a printer, scanner and email. If you are unable to use the online service, please contact our office for an appointment. IMPORTANT: Please CLICK HERE for a list of documents you will need to bring to your appointment. ** PLEASE NOTE: Failure to bring these documents will result in a rescheduled appointment at a later date.**

For addition information, please contact Aubrey Stephens, Family Services Coordinator, at (717)233-6755 ext 135 or Aubrey.stephens@use.salvationarmy.org