Mother and Baby

Family Services Department

Every day The Salvation Army assists families and individuals with crisis alleviation by providing financial assistance, resources and referrals. There are a variety of circumstances which may lead a family or individual to seek assistance and many have exhausted all other resources before coming to The Salvation Army. The specific programs include:

  • The Needy Family Fund (NFF) provides assistance through funds raised by The News Journal Company which are administered by The Salvation Army in New Castle, Kent, and Sussex Counties. Clients may be referred to The Salvation Army for this assistance program in Delaware if they are not receiving TANF, SSI, GA or Medicaid. Clients who do receive assistance from the State should go to their local State Service Center.
  • Good Neighbor Energy Fund (GNEF) provides assistance through funds from Delmarva Power and its customers. Eligible beneficiaries of the program are residents of Delaware who are in need of assistance in paying bills rendered by Delmarva Power for electric or gas service used in their residence and who do not qualify for fuel heating emergency assistance from other public or private sources. Individuals/families who have a TANF, SSI, GA or Medicaid recipient in their household must apply for the Emergency Assistance Fund prior to applying for GNEF.
  • Operation Share (OS) is a program operated in Kent & Sussex Counties in conjunction with Delaware Electric Cooperative (DEC), to assist residents in paying their DEC electric bills when they are presented with a disconnect notice. Assistance can be given only once a year with guidelines much like those in GNEF.
  • New Castle Cares Fund (NCCF) The New Castle Cares Fund is a voluntary, private fund to help those on fixed incomes, or have special emergency needs, and have difficulty paying their Municipal Services Commission electric bills. Assistance guidelines are similar to GNEF.
  • CAMP LADORE - Each Summer through our Family Services Department and Corps Community Centers, we offer hundreds of children in Delaware, some who have never been out of the City, a chance to spend a week in the Poconos at The Salvation Army’s Camp Ladore. There, young people of varying backgrounds experience a time of recreation (swimming, boating, arts, crafts), and a time to learn about each other, about themselves, and about their world while living and playing together.

For crisis financial assistance please call (302)-472-0750.